Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the Somn website ("Website") and the products sold through our platform. By accessing or using our Website and purchasing our products, you agree to comply with these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing the Website or purchasing any products from Somn, you agree to be bound by these Terms, including any additional terms and policies referenced herein or available by hyperlink. If you do not agree with all the Terms, you must not access the Website or use our services.

2. Eligibility

By using the Website and purchasing products, you represent that you are at least 18 years old, or you have obtained parental or guardian consent to use our Website if you are under 18.

3. Product Information

Somn provides sleep-related products intended for general health and wellness purposes. However, our products are not intended to diagnose, treat, cure, or prevent any medical condition. Always consult a healthcare professional before using our products if you have any underlying health concerns, particularly if purchasing from outside Australia where local health standards may differ.

4. Orders & Payment

By placing an order on our Website, you agree to provide current, complete, and accurate payment information. All payments must be made via the methods offered at checkout. We reserve the right to refuse or cancel any order if we suspect fraudulent activity, incorrect information, or a violation of these Terms.

5. Shipping & Delivery

Somn ships products worldwide. Shipping times and costs vary depending on your location. While we strive to process and ship orders promptly, international delivery times can be affected by customs processes, local regulations, and unforeseen delays. Somn is not responsible for delays outside of our control.

Customs and Import Duties:
For international orders, you may be responsible for additional import duties and taxes as imposed by your country. Somn is not liable for these charges. Please check with your local customs office for further information.

6. Returns & Refunds

We want you to be satisfied with your purchase. If you are not fully satisfied, you may request a refund within 30 days of receiving the product, subject to our return policy. Products must be unused, in their original packaging, and returned at your expense. International customers are responsible for any return shipping fees. Please refer to our Returns Policy for detailed instructions.

7. Intellectual Property

All content on the Website, including but not limited to text, images, logos, and product designs, is the property of Somn or its licensors and is protected by Australian and international intellectual property laws. You may not reproduce, distribute, or use our content without our express written permission.

8. Privacy Policy

Your use of our Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. This includes compliance with Australian privacy laws and applicable data protection laws in international jurisdictions where our customers reside. Please review the Privacy Policy for more details.

9. Limitation of Liability

To the fullest extent permitted by law, Somn is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Website or products. For international customers, Somn is not responsible for any local regulations affecting the use or legality of our products in your country. Our total liability for any claim related to our products is limited to the amount you paid for the product(s) in question.

10. Australian Consumer Law & International Consumer Rights

Nothing in these Terms excludes, restricts, or modifies any rights you have under the Australian Consumer Law. If the products are deemed faulty or not fit for purpose, you are entitled to a repair, replacement, or refund in accordance with your statutory rights. International customers may also be protected under their local consumer protection laws.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will take effect immediately upon being posted on the Website. Your continued use of the Website following any changes constitutes acceptance of those changes.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia, except where local consumer laws in your jurisdiction take precedence.